Terms & Conditions


Standard Policies

We only accept advance payment via PayPal. We do not accept bank transfers or personal checks.

 

We ship using Deutsche Post . All orders usually ship within 1-3 days of receiving/processing your order. We ship Monday-Friday excluding holidays. Orders we receive on weekends, holidays or after 8:00 pm CET will process the next business day. Please allow 1-3 days extra processing for busy times such as holidays. 

 

International Shipping

We ship worldwide. International orders from outside the European Union may be charged import duties and taxes. These charges are different in each country and we aren't able to calculate the amount as all countries may be different. It is the law that we declare items at full price. 

 

Returns and Exchanges

Any refused packages will be charged the full amount of return shipping to the buyer.

Returns of CD's will not be excepted.

 

Email us at MissSass1105@aol.com for all questions concerning a return. Once we have approved the return please send pre-paid to:

 

PRP Online Shop

by paulraymondmusic.com

P. O. Box 1107

06391 Bernburg (Saale)

GERMANY

 

 

All returns must be unworn and unwashed. Items not meeting this will be denied. We may deny any item not meeting return policy requirements. Shipping and handling charges are non-refundable. Once an item is approved for a return and the item is received we will refund the account that you used to make the original purchase. Allow up to two weeks for your credit to show up on your account. Once your order is processed, we cannot make changes to your order.